During the COVID-19 lockdown we saw the importance of e-commerce with 50% of households shopping online for products they had never bought online before*. Even as shops re-open, it’s important to understand that an increased reliance on e-commerce is here to stay.
As COVID-19 lockdown restrictions begin to ease, many businesses will be wondering how to adapt to new and evolving circumstances while re-establishing and maintaining the profitability of their businesses.
The COVID-19 outbreak has meant that businesses that had never considered remote working have had to embrace it as a realistic alternative to traditional office-based working. We don’t know what is ahead, but we know that working from home is likely to be much more common for a long time to come, or maybe forever. There is also a risk that further periods of lockdown could be required.
Following the Government guidelines issued on Monday 16th March 2020, like many companies, KLOC immediately implemented its working from home policy and since then we have been operating as close to normal service as possible with all staff working remotely. We had previously offered our staff homeworking on an occasional basis but had never experienced the entire operation being home-based.