The challenge
- Requirement for a responsive website with integrated booking engine, customer portal, camp management and CMS
- Highly complex multi-person, multiproduct bookings with add-ons
- Customer service portal for telephone bookings and managing online bookings
- Salesforce integration required for reporting, lead management, marketing and case management
The solution
- .NET MVC
- Bespoke e-commerce platform
- Bespoke modular CMS
- Asynchronous Salesforce integration
The results
- New, market-leading booking platform
- Unified customer facing and internal systems
- Optimised customer experience on mobile and desktop
- Near real-time data in Salesforce