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Building partnerships during the COVID-19 crisis

The COVID-19 outbreak has meant that businesses that had never considered remote working have had to embrace it as a realistic alternative to traditional office-based working. We don’t know what is ahead, but we know that working from home is likely to be much more common for a long time to come, or maybe forever. There is also a risk that further periods of lockdown could be required.

Following the Government guidelines issued on Monday 16th March 2020, like many companies, KLOC immediately implemented its working from home policy and since then we have been operating as close to normal service as possible with all staff working remotely. We had previously offered our staff homeworking on an occasional basis but had never experienced the entire operation being home-based.

This is a difficult period for everyone and we recognise the unprecedented challenges for many small and medium sized businesses. The changes that we have all had to cope with will probably have exposed the strengths and weaknesses of your processes along with the information systems that underpin them.

This is the final part in our series of blogs answering the top questions we are asked as specialists in delivering bespoke software solutions. In this installment we are talking about the perceived risks associated with having your own bespoke solution developed.