A successful e-commerce solution actively generates revenue for your business. The KLOC team have over 20 years’ experience in e-commerce solution development, from straightforward product catalogues and checkouts, to wholesale quotation systems with advanced product configuration capabilities and complex CRM integrations.
- Bespoke or off-the-shelf solutions
- Straightforward catalogues and advanced integrations
- Full support through go-live and beyond
- 20 years’ experience building e-commerce solutions
Why work with KLOC?
- Specialists in e-commerce development
- High-quality development services backed by expert support
- UK-based development team
- Decades of experience
- Cost-effective solutions that will be delivered on time and on budget
Off-the-shelf or bespoke
KLOC can build a fully bespoke e-commerce store that gives the precise behaviour your business requires, or an off-the-shelf platform such as wooCommerce, Magento or nopCommerce. Whatever the requirement, we work closely with you to define exactly what is needed, and to understand all the different use-cases.
If it is your first venture into online trading, we can guide you through the process. Alternatively, if your existing solution needs replacing, we can analyse your current configuratoin to recommend the best approach.
KLOC focus on developing the perfect solution to deliver the best user experience. We ensure each e-commerce site meets the unique needs of the business, provides user-friendly navigation, mobile-responsive designs and integrates smoothly and securely with your payment provider. We make it as easy as possible for customers to complete their transaction, encouraging them to shop again and again.
KLOC understands the concerns of businesses as they choose a partner to build a bespoke solution for them, and we aim to eliminate risks and build confidence right through the process. We involve you in all phases of the project and sign off each stage to make sure that you are completely happy with the final outcome. We follow six steps on all our bespoke projects to ensure we deliver what is needed and that budgets and timescales are met.
We start by working closely with customers on a discovery exercise to understand all aspects of their requirements. This ensures we both know exactly what is needed and when it has to be delivered. During this process we will document use cases and user stories and produce workflow diagrams.
Once we have the requirements in sufficient detail, we design an optimal solution that will satisfy this and deliver the most value for the business. During this phase we will produce screen maps, wireframes and other diagrams that that will help you to understand how the solution will look and behave. The designs give us the detail we need to define the effort and costs to build the solution.
Once the costs and delivery plan are agreed, we commence the build phase with a series of sprints, each of which delivers some aspect of the solution. We schedule weekly progress meetings and make the new software available to view throughout the development so that you can see it grow. Once the solution has been completed and signed off, we go through full acceptance testing procedures with the client.
We understand that going live with a new solution can be stressful and nerve-wracking. We always work closely with our customers to launch the solution together, with our full support through the transition to ensure it happens as smoothly as possible.
The KLOC experience doesn’t end when the software goes live, we offer on-going support and maintenance to ensure continued satisfaction. We provide maintenance contracts with SLA’s for response time and prioritisation of issues or we can work from task to task as needed.
We know that business needs change over time, so we remain on hand to help with the evolution of the software we develop. If new features or capabilities are needed, KLOC will be there to assist.
We can design and build your business-critical e-commerce website with professional project management, and we will follow up with excellent on-going support.
Please contact us today to discuss your requirements and ideas. We will be happy to show you through some examples of work from our portfolio.